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1win Rules and Regulations in India

These Terms and Conditions govern access to the official 1win website and mobile application in India. By creating an account or using the services, you agree to follow these rules and any policy referenced here. Use of real-money betting must be allowed under the laws of your Indian state or union territory. The platform may update terms, policies, and rules to reflect legal, technical, or operational changes.

General Terms

  • Acceptance of terms
    • By completing registration, funding an account, or placing a bet, you confirm that you have read and accept these General Terms, sport-specific rules, the Privacy Policy, the Security section, and any bonus or promotion rules that apply.
    • Continued use after updates indicates consent to the revised terms. Material changes will be published on the site before taking effect.
  • Eligibility and user requirements
    • You must be at least 18 years old, have legal capacity, and be resident in a location where online betting is legal and allowed. Use is prohibited in Indian states that restrict online wagering for money.
    • You are responsible for assessing the legality of betting in your jurisdiction and for complying with tax and reporting duties in India.
    • One account per person, household, IP, and device unless the platform grants written permission for an exception.
    • Accurate registration details are required. The platform may request identity, age, address, and payment ownership verification at any time.
  • 1win’s rights to modify terms
    • 1win may amend, suspend, or discontinue services, markets, or features to meet legal or operational needs.
    • Notices may be delivered through the site, mobile app, or email. Check this page regularly.
  • Proper use of the platform
    • Do not use scripts, bots, automated systems, or any method that manipulates odds, markets, or results.
    • No collusion, arbitrage syndicates, chip-dumping, advantage play based on confidential information, or multi-accounting.
    • Do not interfere with security, attempt to breach systems, or disrupt services.
    • Content, data, and prices are provided for personal, non-commercial use and must not be copied or redistributed without permission.
  • Content protection and intellectual property
    • All trademarks, logos, software, databases, and website content are protected by applicable intellectual property laws.
    • You receive a limited, revocable, non-transferable license to use the services for private betting and gaming as permitted by these terms.
  • Liability limitations
    • Services are provided on an as-available basis, subject to maintenance, network conditions, and third-party services.
    • The operator is not liable for telecom failures, power outages, device errors, or third-party interruptions.
    • To the maximum extent permitted by law, aggregate liability is limited to the lesser of your net losses over the prior 90 days or the amount in dispute.
    • Nothing limits liability that cannot be limited under applicable law.

General Betting Rules

  • Eligibility to place bets
    • You must be logged in, have sufficient cleared funds, and must not be self-excluded or otherwise restricted.
    • Betting is allowed only where your local laws permit wagering on the relevant event.
  • Bet acceptance
    • A bet is accepted when a unique bet ID appears in your bet history and the stake is deducted from your balance.
    • The platform may refuse, limit, or void any bet before acceptance. Obvious pricing mistakes or palpable errors may lead to correction or voiding after acceptance.
    • Server time displayed in the bet slip is the reference time for acceptance and settlement.
  • Minimums, maximums, and limits
    • Minimum and maximum stake amounts vary by market, sport, and customer profile and are shown in the bet slip.
    • Exposure and winnings limits may apply at account, event, market, or daily level.
  • Settlement and calculation
    • Bets are settled based on official results from the relevant governing body or reputable data sources.
    • Unless stated otherwise, settlement for most sports is based on regulation time only. Markets that include extra time or super over will be labeled accordingly.
    • Payout formula for decimal odds: payout = stake × odds; profit = payout − stake.
    • If a market is void, the stake is returned for singles. In multiples, the void leg is settled at odds of 1.00.
  • Restrictions and fair usage
    • The operator may restrict markets or accounts due to risk management, integrity concerns, or responsible gambling measures.
    • Linked or coordinated betting across multiple accounts, match manipulation, or use of insider information may result in voided bets and account action.
  • Cancellations and voids
    • Bets cannot be cancelled by the customer after acceptance. A cash out feature may be offered on selected markets at the operator’s discretion.
    • If an event is postponed, abandoned, or cancelled, settlement will follow the market rules published for that event. Where no rule applies, the operator may void affected bets.
    • Obvious errors in odds, markets, or settlement will be corrected. Affected bets may be resettled or voided.
  • Bonuses and promotions
    • Bonus bets, free bets, or other bonuses are governed by separate promotional terms, including wagering requirements, expiry, contribution rules, and maximum winnings limits.

Payment Rules

  • Funding your account
    • Use only payment instruments issued in your name. Third-party payments are not permitted.
    • Available deposit methods may include UPI, IMPS/NEFT, NetBanking, cards, selected e-wallets, and other locally supported options. Availability depends on your location and account status.
    • Minimum and maximum deposit limits, along with any fees, are displayed in the cashier.
  • Withdrawals
    • Withdrawals are paid to the original deposit method where possible. The platform may request an alternative route consistent with AML requirements.
    • Before the first withdrawal or at any time deemed necessary, you may be asked to complete KYC, including government ID, address proof, and where required a PAN for tax compliance.
    • Processing times vary by method and verification status. Typical timelines range from near-instant to several banking days after approval by the payments team.
  • Fees, processing, and timeframes
    • The platform may apply fees for certain transactions. Any fee will be shown before you confirm the operation.
    • Payment providers may impose their own limits, exchange rates, or charges.
  • Security and verification (KYC/AML)
    • The operator may request source-of-funds or source-of-wealth documentation and may place temporary holds while checks are ongoing.
    • Name on the payment method must match the registered account holder.
  • Transaction restrictions
    • To reduce money laundering risk, a minimum play-through of the deposit amount may be required before a withdrawal.
    • The operator may decline or reverse transactions that breach policy, bonus rules, or law.
  • Operation cancellation
    • You may cancel a pending withdrawal if it has not yet been processed, using the cashier. Once processing starts, cancellation is unavailable.
    • Deposits that are charged back or reversed may lead to account restrictions and recovery of any related winnings or bonuses as permitted by law.

Responsible Gambling

  • Commitment to safer betting
    • Gambling is entertainment, not a source of income. You should bet amounts you can afford to lose and avoid chasing losses.
  • Control tools
    • Deposit, loss, and stake limits configurable in your account.
    • Time-outs and cooling-off periods for short breaks.
    • Self-exclusion for periods suited to your needs, which blocks login and bets.
    • Reality checks and access to detailed betting history to help you monitor play.
  • Self-assessment
    • A risk self-assessment questionnaire may help identify problematic betting patterns. Consider professional advice if results indicate risk.
  • Support resources in India
    • Tele-MANAS mental health helpline: 14416 or 1-800-91-4416.
    • Gamblers Anonymous India: peer-support meetings where available.
    • Local mental health services and licensed counsellors can provide professional assistance.
  • Underage use
    • No minors are permitted. Parents and guardians should use device-level controls and payment protections to prevent access by children.
  • Account actions
    • The operator may apply limits, offer information, or impose exclusion measures where risk indicators are detected, in line with responsible gambling policies.

Anti-Money Laundering

  • Legal obligations and risk approach
    • The platform implements policies to deter money laundering and terrorism financing consistent with its licensing and applicable laws. Users in India must comply with local legal obligations when using the services.
  • Customer due diligence
    • KYC checks may include government-issued photo ID, address verification, date of birth confirmation, payment ownership checks, and PAN where required for tax reporting.
    • Enhanced due diligence may apply to higher-risk profiles, politically exposed persons, or large transactions.
  • Monitoring and detection
    • Transactions and betting patterns are monitored for unusual activity, rapid balance cycling, third-party payments, account sharing, and other red flags.
    • Sanctions and watchlist screening may be performed at registration and on a periodic basis.
  • Consequences of policy breaches
    • Accounts may be restricted, suspended, or closed. Funds may be held or frozen during an investigation.
    • Bets may be voided, and bonuses removed where misuse is identified.
    • Where required by law, information may be shared with relevant authorities.

Privacy Policy

  • Data protection commitment
    • The platform processes personal data in line with applicable privacy laws, including the Digital Personal Data Protection Act, 2023, and other relevant regulations.
  • Data collected
    • Registration data: name, date of birth, contact details, and address.
    • Verification data: ID documents, selfies, proof of address, tax identifiers where applicable.
    • Account and betting data: transaction history, deposits, withdrawals, bets, bonuses, and communications.
    • Technical data: device identifiers, IP address, cookies, app analytics, and security logs.
  • How your data is used
    • To provide services, process payments, settle bets, manage bonuses, and deliver customer support.
    • To meet legal obligations including KYC/AML, responsible gambling, and security requirements.
    • To prevent fraud, secure accounts, and improve performance.
  • Sharing and transfers
    • Data may be shared with payment processors, verification vendors, data storage providers, and regulatory bodies where required.
    • Cross-border transfers may occur subject to contractual safeguards and legal requirements.
  • Your rights
    • Request access, correction, or deletion of your personal data, subject to legal exceptions.
    • Withdraw consent for optional processing where consent is the legal basis.
    • Lodge a grievance through the in-platform help channel. A response will be provided within a reasonable period.
  • Retention
    • Records are kept only as long as needed for legal, regulatory, tax, and operational purposes, after which they are securely deleted or anonymised.

Security

  • Security measures
    • Encryption in transit using modern TLS protocols and strong cipher suites.
    • Secure storage of sensitive data and hashing of authentication credentials.
    • Continuous monitoring, anti-bot protections, and anomaly detection to protect accounts and transactions.
  • Account protections
    • Two-factor authentication is available and recommended for all users.
    • Session management, device checks, and login alerts help detect unusual access.
  • Your responsibilities
    • Keep login credentials confidential, use strong passwords, and enable 2FA.
    • Update devices and browsers, install security patches, and log out from shared computers.
    • Report suspected unauthorised use promptly so protective action can be taken.

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